Orientation
A signal wakes.
Everything begins with one small signal: your question, visible at last.
SitescanPro Help Center
One question.
A clear next step.
Start wherever you are. We’ll help you find an answer, choose a route, or reach someone who can take it from here.
Popular paths:
CHOOSE YOUR STARTING POINTNO WRONG ROUTE
Good place to begin: explore clear answers at your own pace, then take the next step when you’re ready.
OPEN ANSWERS →A friendly way through
Good help should feel like a path opening up.
No mystery menus. No dead ends. Just a few well-lit places to explore, with a direct line to support whenever your question needs more context.
01Ask the first useful questionExplore
02Choose the route that feels rightMove
03Get a clear next actionContinue
YOUR ROUTE IS OPEN
Start small. The next step only needs to make sense for you.
Tiny shortcuts
Pick a topic. We’ll point the light in the right direction.
These quick paths are here when you prefer a little direction before diving into the full answer library.
Visual support journey
Keep scrolling. The route keeps opening.
Twenty scenes turn a single question into a clear path. As you explore, the active scene changes with the story—on desktop, tablet, and touch screens.
Orientation
Your question enters the route.
It does not need to be perfectly phrased. A direction is enough to start.
Exploration
Three paths come into view.
Look for an answer, jump into your work, or take a question straight to support.
Exploration
The route opens.
The next useful step should feel visible—not buried behind a maze.
Exploration
Gather what you know.
A project name, an error, or a goal can make your route sharper.
Understanding
Explore the useful layer.
Start broad, then move closer to the answer that matches your situation.
Understanding
Find a first answer.
A simple answer often restores the momentum you were looking for.
Understanding
Compare the right choices.
There is no need to guess; each route is made for a different kind of question.
Understanding
Let the signal focus.
When the details become clearer, the next action becomes lighter too.
Continuation
Continue your work.
For many questions, the best destination is simply getting back to SitescanPro.
Resolution
Account access, made visible.
Use the answer library first, then bring account-specific context to support.
Resolution
Find the report route.
Return to your project, then ask for help only when the expected result stays hidden.
Resolution
Plan and payment context.
A clear support note helps the right person understand what you need faster.
Resolution
One technical clue at a time.
The exact moment something changed can point the investigation in the right direction.
Resolution
Privacy details, in view.
Find the policy first; move to support when your question is specific to your account.
Human support
The human-support route appears.
When your story needs more detail, the support portal gives it a clear place to land.
Human support
Your route is confirmed.
There is no pressure to rush. Share the detail you have when you are ready.
Human support
Support comes into view.
One clear connection is better than dozens of vague places to click.
Continuation
A clear next action.
Take the answer, open support, or return to the work that brought you here.
Continuation
Back to SitescanPro.
Your question had a route. Now the rest of your work does too.
Answer library
A few useful answers—already waiting for you.
Search from the top of the page, browse these questions, or follow the support route when your story is more specific.
Showing all help topics
01How do I access my SitescanPro account?
Open the SitescanPro workspace and use the account option available there. If access still does not look right, send the situation through the support portal so the team can look at the detail that matters.
02Where can I find my scan or report?
Return to the relevant project or scan workspace in SitescanPro. If the report is still not where you expect, the support portal is the best place to share your project context.
03I need help with a plan or payment.
Open a request in the support portal and include the email connected to your SitescanPro account. That gives the team the context they need to help with your plan or billing question.
04Something isn’t working. What should I share?
Describe what happened, what you expected instead, and the exact step where the experience changed. If there is a visible message, include that too. Then share it through the support portal.
05Where can I read about privacy and data handling?
The current details are available in the Privacy Policy. For an account-specific concern, take the direct route to the support portal.
06How do I contact the SitescanPro team?
The SitescanPro support portal is the direct route for detailed product questions. You can get there at any point on this page when you’re ready to share more context.
No exact topic appeared for that search. Ask the support team directly, or .
The direct route
Still have a question? Let’s make the next step easy.
Bring the detail you have. The support portal gives your question a clear place to land, and SitescanPro is always ready when you want to get back to your work.
When you’re readySitescanPro Support
A little context goes a long way. The portal is ready for the rest of the story.